Introduction
At Arklab AI ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone)
- Company information and job title
- Project requirements and specifications
- Payment and billing information
- Communication preferences
Usage Information
We automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, and pages visited.
How We Use Your Information
- Providing and maintaining our AI services
- Processing transactions and managing client relationships
- Communicating updates, projects, and support
- Improving services and developing new features
- Ensuring security and preventing fraud
- Complying with legal obligations and regulations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and regular security assessments. No transmission over the internet is 100% secure.
Third-Party Services
We may use third-party services to help operate our business. They have access to your information only to perform specific tasks and are prohibited from using it for other purposes.
Your Rights
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Erase personal data under certain circumstances
- Restrict processing of your personal data
- Data portability
- Object to processing based on legitimate interests
Contact Us
Arklab AI
Email: team@arklabai.com
Privacy Officer: privacy@arklabai.com